When Tim arrived, he introduced himself and the new employee he was training, we shook hands and they went to work looking at my A/C unit out in the yard. Tim found a few things that needed to be done first in order to properly check the unit, when I asked about the cost Tim offered a suggestion of a service contract. That to me is a Very Good business practice, after that he went to work on the unit once they got to a point that they needed to look at the unit in my house they knocked on the door and Tim explained to me just exactly where they were in the procedure. Once they were done Tim explained again all the work that they had performed and made out the paperwork I needed to sign and they were on their way. You can’t ask for any better service than I received, which caused me to be extremely thankful. I look forward to their continued work in the future.
Air Doctorx (ADX) was contracted to replace a second story HVAC system. 5 days before the new installation, another service contractor inadvertently dislodged the existing system which caused a drain line misalignment and caused a major leak resulting in ceiling damage and AC malfunction. It was after hours and I was out of town. I was able to reach the ADX owner and he dispatched a technician to affect a temporary repair! Incredible service! Then 4 days later, as scheduled, a team of technicians came and installed a new, more efficient, more effective HVAC system. The team was professional, knowledgeable personable and efficient. During the process, their communication and clear explanations of the process helped us feel confident and in control of the process. They treated our property with respect and care. we are very pleased with the service and product of ADX team!
Working with Air Doctorx is always a pleasure.
Quick professional service!
Mark and his team provided service above and beyond what was expected!
Great company to work with. They provide outstanding service!
Excellent customer service friendly workers great job.
Excellent service. Clear, concise, good advice regards the continued care of our HVAC system. Thank you.